Shipping policy

SHIPPING POLICY

At Zavior, we aim to deliver your order safely and on time.

Delivery Locations

We currently offer delivery across Pakistan.

Processing Time

Orders are processed within 1–2 business days after the order is confirmed. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Once your order has been dispatched, delivery usually takes approximately 3–5 business days, depending on the delivery location.

Remote or less accessible areas may require additional delivery time.

Shipping Charges

A flat shipping fee of Rs. 200 applies to orders of Rs. 5,900 or below.

We offer FREE shipping on orders above Rs. 5,900.

The applicable shipping charge will be displayed at checkout before you complete your order.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations.

Customers placing COD orders are responsible for providing accurate contact and delivery information and accepting the order at the provided delivery address.

Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order, where available.

Delivery Delays

While we aim to meet the estimated delivery times, delays may occasionally occur due to courier operations, weather conditions, public holidays, high order volumes, incorrect address information, or circumstances beyond our control.

Zavior is not responsible for delays caused by the courier or circumstances beyond our reasonable control.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order cannot be delivered because of an incorrect or incomplete address, additional delivery charges may apply for re-shipment.

Failed Delivery

If the customer is unavailable to receive the order or repeatedly refuses a COD delivery, the order may be cancelled or returned to Zavior.

Any applicable return or re-delivery charges may be the responsibility of the customer.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact Zavior through WhatsApp at 03136827747 as soon as possible after receiving your order.

Please provide your order number and photographs of the product and packaging so that our team can assist you.

For information regarding returns and refunds, please refer to our Return & Refund Policy.

Contact Us

For any shipping-related questions, please contact us through WhatsApp at 03136827747.